An excellent user experience is critical to a successful online store. Oftentimes, sustaining the user experience refers to regular site maintenance; keeping the site running smoothly and quickly for a frictionless shopping encounter. But part of staying fresh and relevant in your industry means having an innovative user experience, as well as just a functionally […]
Search Facets vs. Filters: The Difference and How to Use Them
Posted: July 28, 2020Search facets and filters are terms that are used simultaneously and interchangeably on a pretty regular basis when it comes to eCommerce. Giving your shoppers the ability to sort through your products and categories to find the exact solution to their problem is a critical goal for effective site design. That often includes the use […]
Product Categories and UX: What You Need to Consider
Posted: July 2, 2020When a user visits your eCommerce site, their eyes tend to move the same way they would read a book. For most of your shoppers, that is going to be from left to right, top to bottom. It’s known as the F pattern. That means, generally speaking, your site visitors will instinctively be viewing your […]
Agile vs Waterfall in Modern Web Design
Posted: June 16, 2020When most people think of the website development process, the waterfall approach still guides their decisions. But agile web development is proving to be a preferred methodology while revealing the flawed process of the traditional waterfall. So what exactly are the differences in agile vs waterfall design? Both the waterfall and agile methods share many […]
Sorting Numeric Search Facets in Miva
Posted: June 16, 2020Search facets are an eCommcerce staple; they allow you, the store owner, to categorize and differentiate between your items without having an unruly number of product categories. And they allow your shopper to see the available options, and find what they need easily. Unfortunately, you’ll find you run into trouble if you need to sort […]
How to Write a Customer Satisfaction Survey That Actually Gets Responses
Posted: June 11, 2020Customer satisfaction surveys are an incredibly powerful tool; they can provide you with the knowledge you need to make significant changes to your UX (user experience) design. But they don’t get nearly enough use. Have you ever wished you could know exactly what shoppers do and do not like about your site? That wish likely […]
How to Display Stock Status for Attributes in Miva
Posted: June 9, 2020The powerful product attribute abilities in Miva allow you to offer your shoppers a very wide variety of items without having to upload and maintain thousands of combinations. But there are limitations that may prevent your customers from having a truly intuitive experience in your store. One of these limitations is the inability to display […]
Alternatives to Pop-Ups On Your Site
Posted: June 4, 2020Pop-up alternatives can make all the difference in your user experience, and your resulting analytics. Don’t let the necessity of delivery fast information overtake the UIUX of your site. Pop-ups have been around since the dawn of time… as far as the internet goes, at least. They were originally primarily used for advertising; the digital […]
DIY Website vs. Professional – Do You REALLY Need UX/UI?
Posted: May 14, 2020Since the dawn of the handyman, people have been trying to weigh the benefits of “DIY vs. Professional”. That hasn’t changed as we moved into the tech era. As a web development company, you probably expect that we’ll tell you, you should hire a developer. But that’s not necessarily the case. We don’t want our […]
User Experience Should Drive Your Site Decisions
Posted: May 7, 2020You may have come across the term UI/UX – or something very similar – while managing your site. It stands for User Interface (UI) and User Experience (UX). Simply put, it’s the way users interact with your website. Obviously, it’s a big category and can apply to a lot of facets of your business. And […]