TIPS & KNOWLEDGE BASE

E-COMMERCE SPECIALISTS SINCE 1996

Update Your Terms of Service to Protect Yourself

Hands signing a Terms of Service contract

When it comes to online retail, there can be a lot of grey-area for the shopper. It can result in some seriously negative feelings on the part of the customer and the retailer if the Terms of Service isn’t clear and comprehensive. […]

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How-To: Explaining Miva Price Groups

Explaining Miva Price Groups

Glendale Designs performs site customization and maintenance work on an ongoing basis for our clients. One of the most requested areas that clients ask for assistance with is the Price Groups feature in Miva. […]

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How-To: Test Your Site Speed

Speedometer reaching 220 mph

If you’ve been finding that your bounce rates are high, and your conversions are low, your site speed may be the culprit. There are, however, some simple and free ways to test that theory. […]

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Miva Tutorial: How & Why To Use Content Sections

Using Miva Content Sections

If you’ve had your site done by Glendale Designs, then you’ll be making use of Miva’s ReadyTheme Content Sections. If you aren’t using them, then you absolutely should. We’re going to give you a brief overview of exactly what content sections are, and why you should be using them. […]

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MIVA TUTORIAL: Customer Service in the Miva Admin

Miva Admin Customer Service Walkthrough

Most articles and tutorials will talk about how to Get The Sale. They often focus on things that need attention before a customer has made a purchase, and for good reason. That’s some important stuff, but getting the sale is really only half the battle. For sustainability and long-term success, you need to keep the […]

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MIVA: How to Edit ReadyTheme Navigation Sets

Edit Miva ReadyTheme Navigation Sets

Skill Level: Beginner The navigation sets on your Miva site contain some important information for your visitors. Allowing browsers to quickly and easily find your terms of service, FAQ page, contact page, product categories and more make it more enjoyable to spend time on your website. Follow along to learn how to easily update your […]

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