TIPS & KNOWLEDGE BASE

E-COMMERCE SPECIALISTS SINCE 1996

How & Why You Should Respond to Reviews

Man's finger selecting a one-star review rating

Humans are funny creatures: while we often like believing we know what’s best, we are also very impressionable. How we spend our money is no exception. Some of the most impactful outside influence when it comes to purchasing is the almighty Customer Review. […]

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Make Multiple Payment Methods a Priority

Multiple Payment Options

As technologies change, so do customer expectations. Ever a top priority, convenience matters for online shoppers. That applies to payment options, and from that customers are expecting multiple payment methods to be standard. […]

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How-To: Explaining Miva Price Groups

Explaining Miva Price Groups

Glendale Designs performs site customization and maintenance work on an ongoing basis for our clients. One of the most requested areas that clients ask for assistance with is the Price Groups feature in Miva. […]

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7 Tips for Running a Successful Blog

Maintaining a successful blog - hands on a laptop keyboard

Starting a blog can be exciting! You get a fancy new addition to your site, and an audience for all the things you want to say.  It won’t be long, however, until you realize that starting a blog may be a lot more fun than maintaining a blog. Particularly a successful one. There’s no sugar-coating it, […]

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12 Ways to Test Your Site on a Regular Basis

Typwriter Beginning a To Do list

Have you ever received an email or a call from a customer, complaining because some feature on your site doesn’t work the way it should? Perhaps you roll your eyes to yourself at first, sure that the customer just isn’t following directions properly. But then you try it and your heart sinks a little. “Oh no. How long has this been broken?”. This is the perfect illustration of why you should be testing your website on a regular basis. […]

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How-To: Test Your Site Speed

Speedometer reaching 220 mph

If you’ve been finding that your bounce rates are high, and your conversions are low, your site speed may be the culprit. There are, however, some simple and free ways to test that theory. […]

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Turn Holiday Shoppers into Repeat Customers

Repeat Customers Pulled by a Cartoon Magnet

The focus of the holiday season for retailers is customer acquisition. Getting those holiday numbers in during the biggest spending season of the year. But do you put any thought into what happens after the holidays? Specifically, customer retention! […]

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